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What the Rules Look Like at at77com

Using at77com means you agree to a clear set of terms covering your account, your wallet activity through JazzCash, Easypaisa, or Raast, and how your data is handled.

Pakistan-Eligible AccessAccount Data ProtectionWallet Transaction TermsDispute Resolution PathPolicy Update Notices
at77com What the Rules Look Like at at77com
LEGAL CONTACT PATHS

Reach Us on a Policy Question

If something in our terms is unclear, or if you need to raise a concern about your account data or a specific transaction, our support team handles policy queries through the same channels you use for account help. All legal and privacy requests are logged and responded to in writing so there is a clear record for both sides.

Live Chat Start a chat session directly from your account dashboard. Mention it is a legal or policy query so the message is routed to the right team without delay.
Email Support Send your query with your registered account ID to our support address. Written requests for data access, correction, or deletion are handled via email for a clear paper trail.
Account Help Centre The Help Centre inside your account covers the most common policy questions — wallet linking, data requests, and terms clarifications — with step-by-step answers.
DATA AND ACCOUNT SECURITY

How We Protect Your Account and Data

Your account security and personal data are handled under a consistent set of practices we apply across all transactions. SSL encryption covers every connection between your device and our servers, and your payment credentials — whether a JazzCash PIN, an Easypaisa wallet number, or a Raast-linked bank account — are never stored in plain text. We retain only the data we need, and we do not sell personal information to third parties.

Data Retention Policy

We keep your account and transaction data for the period required by our operational policy. You can request a copy of your stored data through your account settings at any time.

Cookie Handling

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can manage cookie permissions from your browser or the site's cookie settings panel.

Account Security Practices

Every login triggers an OTP to your registered mobile number. If you notice an unrecognised login attempt, use the account lock option in settings and contact support immediately.

Data Change Requests

To update or correct your personal data, submit a written request via email with your account ID. Name and contact changes require identity verification before they are applied.

Common Legal and Policy Questions

These are the questions we hear most often about account rights, data handling, and how our terms apply to everyday account activity in Pakistan.

Access depends on local law and eligible regions. You are responsible for confirming that using the platform is lawful where you are based before opening an account or making a transaction.

Send a written request to our support email with your registered account ID. We will confirm receipt and provide the data within the timeframe stated in our privacy policy.

Yes. Submit a deletion request via email or live chat. We will action it once identity is verified, subject to any retention obligations that apply to transaction records under our policy.

We send a notice to your registered contact details before any material change takes effect. Continuing to use the platform after that notice period means you accept the updated terms.

Payment credentials are never stored in plain text. Wallet numbers are linked to your account record under encryption and are only used to verify transaction ownership during deposits or withdrawals.

Contact support via live chat or email with your account ID and the transaction reference from your account activity log. All disputes are handled in writing for a clear record on both sides.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.